Alita

Returns Policy

We want you to be completely satisfied with your purchase. If you're not happy with your order, you may return eligible items within 7 to 14 days of receiving your package for a refund or exchange.To be eligible for a return:The item must be unused and in the same condition you received it.It must be in its original packaging.You must provide a receipt or proof of purchase.Non-returnable items:Final sale itemsUsed or damaged productsReturn Process:Please contact us at zommerz.wear@gmail.com within the return window to initiate a return. Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.Refunds (if applicable):Once your return is received and inspected, we will notify you about the status of your refund. If approved, the refund will be processed to your original method of payment.

Shipping

We aim to process and ship all orders within 2-4 business days. Delivery typically takes 7 to 14 days, depending on your location.Shipping Details:We use multiple courier services for delivery.A tracking number will be provided once your order is shipped.International shipping is not available at this time.Shipping Fees:Shipping charges are calculated at checkout based on your location and selected courier.If you have any issues or delays, feel free to contact us at zommerz.wear@gmail.com.